WHAT IS STEPS RECORDER

Step Recorder is a combination key logger, screen capture and annotation tool for Windows. Windows 7 ship with a utility named PSR (Problem Steps Recorder) that records the steps you have taken on the computer automatically including mouse clicks. Its is used to quickly and easily document action made on a computer for troubleshooting purpose. You can use these recordings to speed up issues when you are dealing with tech support.

Problem Step Recorder can be used to automatically capture the steps performed by a user on a computer, including a text description of where they clicked and a picture of the screen during each click. This capture is then automatically saved to a file that can be used a support professional to help the user troubleshoot the issue or understand what steps were taken by the user.

Step Recorder is user for troubleshooting and assistant tool used to record actions taken by a user on a computer. Once recorded, the information can be send to whatever person or group is assisting in the troubleshooting. 

Step Recorder is a program that must be manually started and stopped by you. PSR doesn't run in the background and does not collect or send information to anyone automatically. 

Step Recorder is available in Windows 10, Windows 8, Windows 7 and Windows Server 2008.

STEPS:

• Click Start à Run or use short cut key Win+R to open command prompt. 
• Type PSR and press Enter.

• Problem Step Recorder toolbar will appear.

• To start the capture simply press “Start Record” button.
• Now whatever you do on your computer it will be recorded in snaps as well as text.
• To stop recording simply press “Stop Record” button.
• You will be prompted to save the resulting ZIP file. 
• Write the name of the file and save it on the desktop or any location.

• Now extract the compressed file by right click extract all option.
•  A Problem.mh file will be there in the extracted folder.
• Now open the file in Internet explorer.

By default Problem Steps Recorder will record only 25 screenshots. But thing can be changed to any number. Click on the small down-arrow next to the help icon, and then select settings.

In any case, PSR is more than just a screenshot tool. Besides automating the capturing of what's going on the screen, It will also highlight the user's mouse clicks, and most importantly, will provide a detailed textual metadata with a description of what the user is doing.